Nov
24

Happy Thanksgiving!

By · Comments (5)

This Thanksgiving, I am thankful for…

The grace of God,
the love of my family,
the joy of friends,
the gift of time,
the blessing of health,
and you!

Happy Thanksgiving!

Categories : Gratitude, personal
Comments (5)

Hello from Harare, Zimbabwe! For the past few days, I’ve been speaking on leadership in cities in Zimbabwe and South Africa. It’s been a wonderful trip, with audiences hungry to grow. And I’m grateful to my host, Dr. David Molapo. He’s taken care of every detail.

But today I want to tell you about something else I’m grateful for.  In Cape Town, South Africa, I received a very meaningful gift from my friend Shaun Battleman: a visit and private tour of Robben Island.

If you haven’t heard of Robben Island and the prison that used to be there, you might have heard of one of its more famous prisoners: Nelson Mandela. You might also be familiar with this picture of him in his jail cell, where he spent 27 years of his life for the “crime” of protesting South Africa’s policy of apartheid.

On a sunny spring day in Cape Town, we boarded Shaun Battleman’s yacht and traveled over to Robben Island. After disembarking, we were taken on a private tour of the facility (which is now a museum). Our tour guide, Jama, had been imprisoned there at the same time as Mandela.

Once we entered the former prison, the doors were slammed shut – to give us a sense of what it felt like to be locked in. We saw the area where prisoners were issued a number and lost the use of their name, along with the censor’s office, where news from loved ones was literally cut out of letters.

Most significantly, we visited Nelson Mandela’s cell – the one in the picture above. Here’s another photo that shows more of the interior.

The furnishings consisted of a bucket, a stool, and a “bed” that was really just a mat on the floor. Jama allowed me to unlock the cell door and enter the space that had been “home” to Mandela for so long. First, I lay down on the mat – it was very uncomfortable, as you might imagine. Then I looked out the cell window onto the prison yard, just like Mandela did in the first photo. And I was overcome with emotion, inspired by Nelson Mandela’s courage and commitment. For you see, he never stopped fighting apartheid, even while imprisoned.

He and fellow prisoners, who were not allowed to interact, met in the one place in the whole prison where the guards left them alone: the cave that they had to use as a toilet. Because of the smell of the cave, the guards would not go in. So it was there that Mandela and his fellow prisoners discussed the future of South Africa.

Released in 1990 after the dismantling of the system of segregation, Mandela went on to serve as first president of the new South Africa from 1994 to 1999. And after retiring, he continued to serve his people. He’s now 93 years old, and one of the leaders that I admire most who I haven’t been able to meet. We had an appointment set up last year, but Mr. Mandela had a health problem that forced us to cancel. I don’t know if I’ll ever get to meet him, but I can tell you the lessons I’ve learned from him. This is what I took away from my visit to his prison:

  • Our surroundings need not control our spirit.
  • People who devalue us do not determine our value.
  • Dreams can be birthed during the daily grind.
  • Out of our brokenness, we can be made whole and bring healing to others.

A writer in the Bible’s book of Proverbs wrote, “A man’s gift makes room for him.” Nelson Mandela had no room in his cell, but his gift could not be contained. In time, his gift made room for him to lead and bless his country.

Comments (20)

This week I’m sharing on Twitter some of my favorite quotes on potential. But I’m not always able to include them all. Here are the thoughts of some people, both famous and unknown, on our potential and how we use it:

An unused life is an early death. –Johann Wolfgang von Goethe

It is very dangerous to go into eternity with possibilities which one has oneself prevented from becoming realities. A possibility is a hint from God. One must follow it. –Soren Kierkegaard

If I were to wish for anything, I should not wish for wealth and power, but for the passionate sense of the potential, for the eye which, ever young and ardent, sees the possible. Pleasure disappoints, possibility never. –Soren Kierkegaard

The real tragedy is the tragedy of the man who never in his life braces himself for his one supreme effort, who never stretches to his full capacity, never stands up to his full stature. –Arnold Bennett

The real contest is always between what you’ve done and what you’re capable of doing. You measure yourself against yourself and nobody else. –Geoffrey Gaberino, Olympic gold medalist

We throw all our attention on the utterly idle question whether A has done as well as B, when the only question is whether A has done as well as he could. –William Graham Sumner

On our track to success, we have to fight the tendency to look at others and see how far they’ve come. The only thing that counts is how we use the potential we possess and that we run our race to the best of our abilities. –Denis Waitley and Reni L. Witt

We spend most of our 20s discovering all of the hundreds of things that we can be. But, as we mature into our 30s, we begin to discover all of the things we will NEVER be. The challenge for us as we reach our 40s and beyond is to put it all together – to know our capabilities and recognize our limitations – and become the BEST we can be. –Catherine B. Ahles

A man is a good deal like an automobile. You can’t tell how much gas he’s got in his tank by the sound of his horn, and you can’t tell how much horsepower he’s got under the hood by the noise of his exhaust. There’s usually the most noise where there is the least quality. –HP Thompson

What we are is God’s gift to us. What we become is our gift to God. -Eleanor Powell

This is me about to catch a fish.

Last week, I was in Seattle, Washington, for one of my favorite events: The Exchange Gathering. One morning, we enjoyed a presentation by the guys from the world-famous Pike Place Fish Market. If you’re not aware of them, “the Fish Guys,” as they call themselves, are famous for great fish and even better customer service. At least four books have been written about their philosophy and methods. And the Fish Market is known as one of the most fun places to work.

They also put on a bit of a show, shouting and throwing fish back and forth over the heads of customers. In our presentation, the owner, John Yokoyama, shared their commitment to customer service and world peace while his guys launched a few large salmon around the conference room. They even let us try our hands at catching fish.

(I got my chance down at their shop. And for the record, I caught the fish as it flew past my head.)

One of my favorite lines from the Fish Guys was this: “Love the people first; sell the fish second.” I think it encapsulates so much of what I believe about business. People don’t care what you know until they know that you care. The second of my 5 levels of leadership is all about relationships. And I believe that you can’t lead people if you don’t love people.

I look for personal growth lessons all around me, and I find them in the most unusual places. Who knew that a bunch of fishmongers would remind us of what’s really important in life?

What about you? Does your organization have a similar mission – to love the people first, and do business second? It makes sense philosophically, but it’s also good business advice. John Yokoyama also said, “We’ve made a commitment to have our customers leave with the experience of having been served. They experience being known and appreciated whether they buy fish or not.”

The Pike Place Fish Market develops lifelong relationships with their customers, and this has made them world-famous. What are you doing to serve the people you lead or do business with?

Thank you to everyone who participated in last week’s giveaway of cases of The 5 Levels of Leadership. It was wonderful to read all the comments and book reviews from everyone.

And on Friday, we were happy to choose two winners at random (via random.org) from everyone who both commented and posted a review on a bookselling site. Each winner will receive a case (10 copies) of the book to use as they see fit.

The winners are:

Ajit Damodaran

Ajit will use his case of ten books as welcome gifts for the group of business owners that he is developing.

Al Getler

Al plans to share each of his ten books with a different leader or potential leader in his life. Then he plans to buy another case to give to the members of a local J-ROTC group.

Thank you for all of the reviews! And especially for how positive they were! It was wonderful to see how the book had already helped you. I hope it continues to serve you well.

Also, I have great news on the assessment tool within the book. We’ve received many requests from audio and e-book readers for a printable version of the evaluation so they could easily assess their leadership level. Thanks to my publisher, Center Street, we now have a downloadable PDF online for your use. You can find and download the assessment at:

www.centerstreet.com/5levels