The ability to understand people is one of the greatest assets anyone can ever have. It has the potential to positively impact every area of your life, not just the business arena. For example, look at how understanding people helped this mother of a preschooler.
Leaving my four-year-old son in the house, I ran out to throw something in the trash. When I tried to open the door to get back inside, it was locked. I knew that insisting my son open the door would have resulted in an hour-long battle of the wills. So in a sad voice, I said, “Oh, too bad. You just locked yourself in the house.” The door opened at once.
Understanding people certainly impacts your ability to communicate with others. David Burns, a medical doctor and professor of psychiatry at the University of Pennsylvania, observed, “The biggest mistake you can make in trying to talk convincingly is to put your highest priority on expressing your ideas and feelings. What most people really want is to be listened to, respected, and understood. The moment people see that they are being understood, they become more motivated to understand your point of view.” If you can learn to understand people – how they think, what they feel, what inspires them, how they’re likely to act and react in a given situation – then you can motivate and influence them in a positive way.
- from The Maxwell Daily Reader
Today on A Minute with Maxwell, my free daily video, I’m talking about LOVE – with a special message for my wife Margaret. To receive a daily notification whenever a new video is posted, you can subscribe here:
Besides daily videos, you’ll be able to access my three-part teaching series on making this your best year ever. I hope it serves you well.