Archive for May, 2009

In today’s economic climate, layoffs seem to be a fact of life. The newly-unemployed take the biggest hit, of course. But layoffs and restructuring cause difficulties for those remaining, too.

Last week’s post was about pre-layoff decisions that a leader must make. This time I want to talk about post-layoff situations that leaders must often navigate.

Suppose you’re facing a situation where staff has been cut, and departments have been combined and shuffled. Work teams that had years of experience together are dissolved, with their remaining members split up and partnered with people they have no history with. Employees are suddenly expected follow a leader they know only a little – or not at all.

Now imagine that you’re one of those team leaders. You’ve been assigned an unfamiliar team and new objectives. How do you get this new team up to speed and working toward a common goal?

1. Acknowledge the Challenge

The situation is awkward. You know it; your team knows it. Don’t be afraid to state the obvious: A group that has never worked together will not perform as well as one that’s been together for years.

By sitting down with the entire team and acknowledging the challenge, you create common ground. You also relieve the pressure of expecting instant camaraderie, while at the same time setting the team’s first goal: Getting to know each other.

2. Build Relationships

Relationship-building requires time. If members of your team barely know each other, you need to provide specific opportunities for them to interact. Call a meeting with a primarily social agenda. Encourage people to talk about more than work – i.e. topics like hobbies, background, family, etc. This will increase their comfort level for future interactions, when it’s time to really get down to business.

As the leader, you also need to get to know everyone individually. Schedule your own one-on-one time with each member of the team. Be intentional about getting to know them. The better you know their strengths and weaknesses, the better you can help them play to their strengths, maximize their potential, and work together as a team.

3. Develop a Clear Strategy

A new team probably means new goals and responsibilities. Bring everyone together to communicate the big picture for the team. Then strategize with the entire group on how you will work together to achieve team goals.

Creating a strategy helps team members to know their position, which creates clarity and security. They’ll be confident of what they need to prioritize and what they can expect other team members to deliver.

Tough times bring tough leadership situations. But then again, so do good times. Everyone’s saying that this economy will eventually turn around. When it does and organizations start growing, you may again find yourself leading new teams of people that you don’t know in tasks that they’ve never done before. You’ll be able to use this same trust-building strategy then, because it works in good times as well as bad.

Categories : leadership, teamwork
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laying off a good employee

At the Maximum Impact Simulcast on May 8, I fielded a very timely question.

During lunch, a young man asked,

“How does a good leader handle layoffs? Especially when they need to lay off a good and valued employee?”

Here’s what I believe:

First, I don’t think a leader should ask others to make sacrifices until he’s made some himself. So I’d examine other company expenses to see what could be sacrificed instead. So many executives, when faced with the need to cut costs, will sacrifice employees ahead of their own corporate perks. Instead of looking at the big picture, they see only their OWN picture.

But if an organization is only as strong as its weakest link, then leaders should do everything they can to avoid removing a STRONG link. A good employee is simply too valuable to let go without exhausting other options.

I do the same when hiring. I’ve always believed that if you find a good potential employee, you do whatever you can to get them on the team – even if it means creating a position or changing the budget. I once even gave up my own budgeted salary for a year in order to hire the leader I wanted to run one of my companies.

You may not be able to sacrifice your salary to keep an employee, but if they’re truly valuable, you certainly should be willing to give up the box seats at the baseball stadium, or use of the corporate jet, or your company-paid gym membership.

And after all the budget-busting, if you still need to lay good people off, then make it your goal to help them find a new position. Tell them you will be their #1 advocate. Offer to be a reference in their job hunt. Network on their behalf. Write the recommendation letter and/or make the phone call to the potential employer. Do whatever you can to ease their transition.

Finally, ask if you can remain friends even if they can no longer be on your staff. Who knows what the future may bring? Besides, as a leader, your goal should be to add value to the people you lead. When good employees leave and take a new position, it might offer them better opportunities than what you could have provided.

Image Credit: Microsoft Clip Art

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If you read my Twitterstream on Friday, May 8, you know a lot – maybe more than you ever wanted to – about the all-day Maximum Impact Simulcast.

(If we overdid it on the Tweeting, please chalk it up to a combination of enthusiasm and inexperience.)

I have even more to share from the event, including a few great ideas generated by some lunchtime Q and A.

But today I want to at least show you this wonderful interview conducted by Tripp Crosby for the conference. I think he and his filmmaking partner, Tyler Stanton, did a great job.

Even if it’s not exactly the same as I remember…

YouTube Preview Image

I saw this for the first time at the conference, and I loved it. I hope you had as much fun watching it as I did.

By the way, I can’t wait to show the video to Margaret. I think it might help her to really “get” me.

If you want to see more of Tyler and Tripp’s hilarious films, visit their YouTube channel: don’tbethatguyfilms.

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May
01

It’s about time!

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spin
Busy? Me too.

I’m in Florida this weekend, speaking at my home church, Christ Fellowship in Palm Beach, FL. Today it’s a leadership conference. Then I’m preaching at Christ Fellowship’s Gardens Campus on Saturday (6pm EDT) and Sunday (9 & 11 am EDT). Visit the church website for directions if you’ll be in south Florida. OR you can view those via live streaming video here.

***

It seems that everyone’s busy these days. And life shows no sign of slowing down.

Here’s a harder question: Are your efforts effective?

Are they? Or do you sometimes feel like you’re spinning your wheels?

Now more than ever, we seem to have more work than time to do it. But time, according to Denis Waitley, “is an equal opportunity employer. Each human being has exactly the same number of hours and minutes every day.” So since we can’t increase the amount of time we have, we need to learn how to control our use of it. Here are some tips to help you grow in the area of time management.

Keep a detailed time log of your work. Break down every day for a week into 15-minute increments. Write in every single thing you do. This means what you actually spend time doing – not what you intended to do.

Identify your major time wasters and work to eliminate them. Everyone falls prey to certain time wasters, based on personality or work habits. Use your time log to discover yours. Then target and try to eliminate one each week.

Identify the activities you value. The greatest time management tool I ever learned came from the 19th century economist Vilfredo Pareto. The Pareto Principle (which I quote a LOT) states that if we devote our energy, time, and resources to the top 20% of our priorities, we’ll achieve 80% of the results we desire. Use your time log to clarify which activities are important to you. Then focus your schedule on the top 20%.

Use planning to gain time. Every minute spent in planning saves ten in execution. End each day with just five minutes spent planning and prioritizing for the next.

Create systems to simplify. Here’s a truth to live by: You can’t devote 80% of your time to your top priorities when you’ve just wasted 40% of your time trying to find your to-do list. I’ve created systems for nearly everything in my life. My best rule is to touch any piece of paper only once – then I either throw it away, act on it, or file it.

Become results-oriented. You already know that activity does not necessarily equal accomplishment. If your busyness is not yielding results, it’s time to adjust. Begin prioritizing, planning, and organizing. And use deadlines. They’ll point you toward results.

Heartsill Wilson said, “God has given me this day to use as I will. I can waste it – or use it for good, but what I do today is important, because I am exchanging a day of my life for it!”

When you open your eyes tomorrow morning, remind yourself that it holds incredible possibilities. You can allow that day to slip away from you, or you can use it to make things happen. The choice is yours.

Photo credit: mobjob

Categories : time management
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